Your Future Employer
Unilever is one of the world's leading FMCG companies, home to iconic brands including Dove, Vaseline, TRESemmé, Lynx, Persil, Domestos, Surf, Radox, Sure and Liquid I.V. Through products used by millions of people every day, we help improve health, wellbeing, confidence and care around the world.
Established over 100 years ago, Unilever has a proud heritage of innovation and a long-standing belief that great brands, great people and responsible business go hand in hand.
Today, we are transforming into a faster, more focused growth company centred on Beauty & Wellbeing, Personal Care and Home Care. Through world-class brands, cutting-edge science and technology, digital innovation and AI-enabled capabilities, we are building unmissably superior products and experiences for consumers around the world.
A career at Unilever offers the opportunity to work at global scale while helping shape the future of some of the world's most recognised brands. Our people are at the heart of everything we do, bringing curiosity, creativity and passion to solve real business challenges and make a meaningful impact every day.
What do we look for?
You don’t need a specific degree background, this is an area where your personality will set you apart. It takes a special blend of initiative, people skills, and commercial acumen; you’ll need to be credible and confident in front of people and have a passion for growing businesses competitively, coupled with the power to influence and negotiate.
The role: Customer Account Management (Sales)
All of our brands have a powerful role to play in realising our vision for a sustainable future. You will have the opportunity to work on some of these amazing brands across different categories. Customer Account Management brings them to the customer, ensuring that they are available wherever the shopper wishes to buy them. With our key retailers, you will manage and build strong working relationships. Harnessing skill and sensitivity whilst developing and executing plans makes all the difference to our business and theirs.
What will the programme involve?
The three-year, world-class development programme is full of variety and challenge, with the opportunity of promotion to manager level after three years. You’ll develop your leadership skills by working on live projects that offer you all the experience you need to become ready for your first management role. Over three placements we’ll make sure you gain broad experience in several different areas to develop your commercial expertise, for example:
- Customer Management (Sales), where you will build relationships, examine relevant data, own financial forecasting, agree on a tailored business plan, and negotiate promotions.
- Category Management, where you will oversee a category of products, become an expert on the marketplace and our competitors, and advise customers on suitable ranges for their shoppers.
- Shopper Marketing – You’ll work closely with both the Customer Management teams and Marketing teams, to develop retailer-specific media plans, to activate key brands.
- Customer Strategy – you’ll work closely with Marketing, Finance, and Supply Chain functions, as well as the Sales teams to manage the link between brand ammunition and customer execution within a specific product category.
- Brand Management - you will have the opportunity to undertake a placement in marketing and get exposure to commercial marketing working with iconic brands like Dove, Persil, Sure, and Marmite, managing brand mixes to maximise their potential across product, place, price, and promotion.
First-hand experience – it’s the fastest way to learn. The Unilever culture is varied, friendly, and encourages innovative thinking. We will push and support you to achieve your potential, whilst giving you the chance to shape your career path according to your interests, strengths, and ambitions.
What could your day-to-day-role look like (depending on your role)?
You’ll build partnerships with our wide range of customers – supermarkets, superstores, convenience stores, drug stores, discounters, online retailers, and even theme parks – so that we reach our target markets. That could mean working together to maximise a new product launch, recommending the right range of products, developing marketing programmes, negotiating an annual business plan, or looking for new business opportunities. Our Customer Insight and Innovation Centre allows us to work with our customers in exciting new ways. Our people and actions can make a big impact every day on a local level, across Europe and the globe.
Some of our positions you could be allocated to include:
- Customer Account Exec
- Category Exec
- Shopper Marketing Exec
- Customer Strategy and Promotions Exec
- Assistant Brand Manager
Skills required include:
- Selling
- Commercial Strategy
- Negotiation
- Customer Relationship
- Microsoft Office skills (Excel, Outlook, Word, PowerPoint)
Please note, that at Unilever we have development programmes, the skills above are skills that would be good to have at the beginning however you will develop them over the course of the programme.
Our application process involves:
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Step 1: Online Application
Complete the online application form. It is a simple and easy application process with the option of filling out your details using your LinkedIn profile. You may apply to one function in your application.
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Step 2: Profile Assessment
Complete two stages of profile assessment; a portrait personality test and an online assessment. These are designed to look at different elements of your cognitive, emotional, and social traits. You will receive personalised feedback after completing each stage.
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Step 3: Digital Interview
The digital interview will consist of 3 short questions followed by a business case. You will be asked to solve real-world problems using Unilever scenarios. You’ll be able to record and complete your interview anytime and anywhere.
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Please note, we do not use AI as a screening tool in our recruitment process therefore, your digital interview submission will be reviewed by a real person. -
Step 4: Discovery Centre
You will be invited to a ‘day in the life’ of a Future Leader at Unilever. You will get to experience a face-to-face day filled with several exciting activities including project meetings, business challenges, a team meeting with Unilever colleagues, and an interview.
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